FAQ

But Better Beauty was created with a clear mission: to simplify your routine without compromising on results.

We design smart, multi-functional products that do more — like combining targeted skincare with built-in tools for enhanced performance. Our beauty solutions don’t just look good on your shelf — they work harder for your time, your skin, and your peace of mind.

With visible results, effortless routines, and thoughtful design, we make beauty easier, but better — for you.

But Better Beauty is a Singaporean brand.

Our formula focuses on making skincare great for hot and humid climates!

Not at the moment! But if you are not from Singapore, do drop us a message so we can make plans to ship to your country!

You will usually receive it within 2 working days!

Please write to us within 7 days of receiving your order so we can investigate the issue. Kindly provide your order number and an unboxing video to help us review your case.

We will do our very best to resolve the matter as quickly as possible.

We are unable to provide refunds for products that have been opened or used.

Cleanser

Usually you will notice the difference in 1 wash

Serum

Most people notice the difference within 2 weeks. Others may notice within 3 months.

It's recommended to use over a period of 9 months (3-4 bottles) to best results.

Eye cream

Most people notice the difference within 3 weeks. Others may require consistent usage over 9 months.

Most customers with sensitive skin are able to use our products without any issues. Even customers who usually experience irritation from Vitamin C products often find our serum comfortable to use because of the way it is formulated.

In fact, many customers with sensitive skin have shared that our serum is the only Vitamin C serum they are able to use comfortably.

Yes! Our products are formulated to ensure men enjoy using them too.

In fact, many men love how multi-functional and high-tech our products are, as they help simplify and shorten their skincare routines.

We recommend our products for individuals aged 18 and above.

But Better Beauty is a Singapore brand, and our products are formulated in Singapore.

To bring our products to life at scale, we work with trusted partners and source components from various countries such as South Korea, Japan, Taiwan, China, and Malaysia.

After extensive quality checks and testing to ensure our products are safe and effective, we decided that our current batches would be manufactured in China. Since launching in 2025, thousands of customers have shared positive feedback and many have gone on to repurchase our products.

If you have concerns about safety or efficacy, we hope this gives you greater reassurance and confidence in our products.